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IT Onsite Technician

Company: Hemmersbach Nordamerika
Location: Louisville
Posted on: September 23, 2022

Job Description:

IT Onsite Technician- Your Benefits -Buddy programDental insuranceHealth insuranceInternational environmentJob with purposeOnboarding programYour skills

  • Break & Fix Services
  • Hardware Maintenance & Support
  • Software Maintenance & Support
  • VIP & Sales Merchant Support
  • Installations, Moves, Adds, Changes, Picking up & WipingYour Tasks
    • Working technical knowledge of standard (Windows, O365 and AutoPilot) systems and business software to allow for resolution of software application issues or full rebuild of the PC (image, applications and Customer data)
    • Working technical knowledge, in order to address Service Work Orders, for PCs (including truck mounted PCs), laptops, cabling, televisions, projectors ('beamer'), phones, peripherals (e.g. keyboards or mice) and site security equipment (access readers, time badging, cameras etc.)
    • Customer facing soft skills
    • Strong verbal and written communication skills
    • Ability to apply intermediate level of subject matter knowledge to solve a variety of common IT and business issues
    • Works on problems/projects of moderately medium-complex scope
    • Exercises independent judgment within defined practices and procedures to determine appropriate action
    • Evaluates unique circumstances and makes recommendations.
    • Typically, 2-5 years of experience
    • Ability to provide disposal services (including decommissioning, packaging, transporting and physical disposal or recycling as required)
    • Able to independently problem solve
    • Able to provide feedback on new technical processes to help drive efficiencyBe part of usHemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force, Hemmersbach Kids' Family and Hemmersbach Climate Force. That's why Hemmersbach is The Social Purpose IT Company.

Keywords: Hemmersbach Nordamerika, Louisville , IT Onsite Technician, Professions , Louisville, Kentucky

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