Regional Order to Cash Manager

Company: Clariant
Location: Louisville
Posted on: November 26, 2022

Job Description:

Job ID: 36229 - - - Location: Louisville, Kentucky, USA Ownership of Quote-to-Cash process for assigned segment(s) including leadership and/or support to assisting teams within Global Business Services (GBS). Responsibilities

• Responsible for creating quotations for assigned segment in close collaboration with Sales - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
• Accountable for all orders throughout the entire OtC (Order to Cash) process within assigned segment. -
• Also, accountable for GBS team performance within assigned segment including proactively coaching and guiding the team in order to solve any potential OtC related issues and problems -
• Drive for high order data accuracy, ensure correct backlog commenting for defined segment following Backlog Commenting Rules - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
• Identify gaps and improve OtC performance towards customers, support pre-defined target percentages.
• Participate in Root Cause Analysis' (RCA) conducted within Quality Notification System (QNS) process as assigned by Regional Supply Chain Manager (rSCM) or global Order-to-Cash (gOtC) Manager
• Work with gOtC Manager of assigned segment for any reporting purposes needed for communication with Market Heads
• Participate in weekly meetings with Scheduling/ Planning and cascade all order relevant updates further into the organization (GBS, gOtC, rSCM, Affiliate CSD) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
• Support implementation and adherence of Clariant best practices, Standard Operating Procedures and Work Instructions in alignment with (gOtC) Managers -
• Ensure implementation of Clariant Values and enable continuous Performance Dialog with
• Support optimization of regional Order-to-Cash, logistics and other operational processes
• Accountable for Backlog in assigned segment - support GBS in driving for on time and in full delivery to customers through proactive planning and resolution of interdepartmental issues
• Drive and execute development of BU segment specific process requirements
• Work with (gOtC) Management to identify gaps and issues in Supply Chain processes and push for regional implementation of globally harmonized and aligned approach
• Will ensure proper information flow within organization -regionally as well as cross-regionally (Affiliate CSD)
• Sustained focus on optimizing cost and quality for dedicated scope of OtC processes
• Accountable for continuous improvement of the OtC process
• Evaluate GBS team performance and setup and continuously and provide feedback to management
• Ensure appropriate process documentation, SOP, WO etc. to meet internal and external audit requirements -
• Use Lean Six Sigma principles to improve efficiency throughout entire OtC process
• Lead project teams to systematically improve efficiency within OtC process
• Support rSCM to establish a high-performance culture and to lead and motivate employees
• Fosters Clariant Excellence responsibility by proposing improvement project ideas to rSCM -
• Regular Performance Dialogue with GBS -
  
  Requirements
  
  
  • College Education in a related discipline is preferred. - High School Diploma or GED with 5+ years of experience will be considered
  • Minimum of 3 years' experience in customer service/order management
  • Basic Import/Export experience related to OtC process
  • Must have excellent verbal and written communication skills in addition to a pleasant and professional telephone demeanor
  • Overall excellent PC skills and be proficient with Microsoft Word, Excel, and Power Point
  • Must have strong organizational skills, the ability to multi-task, and be able to thrive in a fast-paced environment
  • Experience in problem analysis and problem-solving strategies and a structured approach to tasks
  • Must be a team player and enjoy service-oriented type of work
  • Basic knowledge of SAP for modules MM and SD required
  • Green Belt certification (lean sigma) a plus
    
    What -s in it for you?
    • Medical/Dental/Vision Insurances
    • Paid Holidays
    • PTO time with a carry-over benefit
    • Tuition Reimbursement
    • Wellness Program
    • EAP Program
    • Spending and Savings Accounts
    • Life/AD&D Insurance
    • Disability Insurance
    • Pet Insurance
    • Online discount Mall -
    • Auto/Home Insurance
    • Identity Theft Protection
    • Legal Services Plan Jerome HillSr. Talent Acquisition Partnerwww.clariant.com Clariant is a focused, sustainable and innovative specialty chemical company based in - Muttenz - near Basel/Switzerland. On 31 December 2021, Clariant totaled a staff number of 11 537 and recorded sales of CHF 4.372 billion in the fiscal year for its continuing businesses. The company reports in three business areas: , and . Clariant's corporate strategy is led by the overarching purpose of 'Greater chemistry - between people and planet' and reflects the importance of connecting customer focus, innovation, sustainability, and people. Join us and help create sustainable value through chemistry for customers all over the globe. [Not translated in selected language] Clariant Corporation is an Equal Opportunity/Affirmative Action employer. -All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, protected Veteran status, or any other protected class as established by law.
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Keywords: Clariant, Louisville , Regional Order to Cash Manager, Professions , Louisville, Kentucky