Desktop Support Technician

Company: AA2IT
Location: Louisville
Posted on: March 19, 2023

Job Description:

Job Summary
We are looking for a Desktop Support Technician in Louisville, KY for a 3 month contract-to-hire opportunity creating and resolving Desktop issues.

Qualifications

1-2+ years of Desktop Support Experience
HS Diploma or GED, AA or BS degree preferred
CompTIA A+ Certification preferred
Experience supporting and administering Windows 10, Active Directory, and MS Office 365
Great customer service skills

Responsibilities
- Providing standard desktop/Laptop break/fix items
- Receive user calls and offer remote or on-site support.
- Troubleshoot system, office, hardware, and business applications
- Management and installation of equipment in the meeting room (projector, laptop, and video conference)
- Monitor calls, incidents and requests using client provided Service Now tool

Keywords: AA2IT, Louisville , Desktop Support Technician, Professions , Louisville, Kentucky

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