Business Analyst - Gaming Core Systems
Company: Colonial Downs + Rosie's Gaming Emporium
Location: Louisville
Posted on: April 22, 2024
Job Description:
SUMMARY
The Business Analyst - Gaming Core Systems will work with various
IT teams and end users on IT related projects & initiatives in
support of the property's core gaming management systems (e.g.
Aristocrat (ATI) / Oasis360) application and operations. This
individual is expected to facilitate meetings to discuss end user
requirements, status, issues, planning, training, and/or
operational needs. This individual will write functional
specification documents, test plans, training plans, deployment
plans, policy and procedures in support IT operations and
projects.
ESSENTIAL DUTIES and RESPONSIBILITES include the following:
- Join the existing team that will provide Level 1 support for
the Gaming Applications across the enterprise as well as Corp One
Card / Loyalty Solution.
- Work with the properties and vendors for issue monitoring and
resolution.
- With upgrades and release updates occurring every month, these
individuals will provide SME on CDI business and IT processes to
the vendors for implementation as well as provide support during
and after installation.
- Work with business to identify and improve business processes
within the applications.
- Responsible for timely and complete communications between
corporate IT team and all property IT staff.
- Perform analysis of the Aristocrat Oasis360 application needs
and contributes to design, structure, and maintenance of the
systems and architecture.
- Analyzes business and user needs, documentation of
requirements, and translation into proper system requirement
specifications.
- Ability to plan, estimate, and schedule multiple tasks and
develop detail resource and project plans.
- Possesses technical knowledge of most phases of systems
analysis and considers the business implications of the application
of technology to the current and future business environment.
- Analyzes business requirements and defines information systems
solutions to address complex business needs (requiring innovative
and creative solutions and frequently involve multiple platforms,
software, hardware, technologies and tools).
- Provides support to users in system and software administration
and usage.
- Communicate and coordinates maintenance schedule, backups, and
downtime to users.
- Additional duties as assigned. SUPERVISORY RESPONSIBILITIES
- None TRAVEL REQUIREMENTS
- 10%-15% as needed EDUCATION and EXPERIENCE
- Bachelor's degree in Information Technology or equivalent
experience.
- Minimum 3+ years of experience in Information Technology.
- Experience in Aristocrat (ATI) / Oasis360 preferred.
- Experience in general Windows & SQL Server functionality,
operations, and security.
- Experience and understanding of the major business processes
within Gaming preferred.
- Experience with planning, budgeting, and common business
processes preferred. REQUIRED SKILLS
- Must be at least 21 years of age.
- Ability to articulate/demonstrate 2+ major IT casino project
implementations.
- Excellent interpersonal and communication skills (oral and
written).
- Support a 24/7 365 information systems environment.
- Ability to manage multiple complex projects simultaneously
according to agreed-upon schedules and budgets.
- Strong attention to detail and prompt follow-up.
- Ability to obtain racing and/or gaming licenses as required in
any jurisdiction where CDI operates. The Gaming industry is highly
regulated and as such demands an extensive background check to
obtain a license.
Keywords: Colonial Downs + Rosie's Gaming Emporium, Louisville , Business Analyst - Gaming Core Systems, Professions , Louisville, Kentucky
Didn't find what you're looking for? Search again!
Loading more jobs...