Retail Store Leader
Company: EG Professional
Location: Lexington
Posted on: April 1, 2026
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Job Description:
Retail Store Leader Location: Lexington, KY Job Type: Full-Time
(Minimum 45 hours/week) Exemption Status: Exempt Job Summary The
Retail Store Leader is responsible for creating a positive,
high-performance environment for both employees and customers. This
role focuses on achieving operational excellence, driving results,
and fostering team engagement while maintaining confidentiality and
adherence to company standards. Key Responsibilities Deliver
exceptional customer service by ensuring every interaction reflects
professionalism, courtesy, and helpfulness. Oversee staffing
activities including recruiting, onboarding, training, performance
management, and offboarding. Coach and develop team members through
regular feedback, training programs, and performance discussions.
Communicate effectively with the team through meetings, huddles,
and one-on-one check-ins. Monitor and achieve performance goals
related to: Sales and service outcomes Labor efficiency and
scheduling Inventory accuracy and shrink reduction Expense control
and operational compliance Customer satisfaction and engagement
metrics Team development and retention Maintain thorough knowledge
of products, promotions, and company programs. Ensure compliance
with all policies, safety standards, and operational procedures.
Address and resolve performance concerns promptly and
professionally. Participate in ongoing training and development to
enhance leadership and operational skills. Perform additional
duties as required by leadership. Qualifications Demonstrated
success in a retail leadership or equivalent supervisory role.
Strong communication, organization, and problem-solving skills.
Ability to lift up to 50 pounds, stand for long periods, and
perform tasks requiring bending, kneeling, and climbing.
Proficiency with point-of-sale and standard retail technology
systems. Flexible schedule with availability for evenings,
weekends, and holidays as needed. Reliable, consistent attendance
and professional conduct required. Work Schedule Full-time salaried
position averaging a minimum of 45 hours per week.
Keywords: EG Professional, Louisville , Retail Store Leader, Retail - All , Lexington, Kentucky
