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Hotel Attendant / Customer Service Rep

Company: Parking Management Company
Location: Louisville
Posted on: May 16, 2022

Job Description:

Job DescriptionParking Management Company is currently hiring for a full- or part-time Hotel Attendant / Customer Service Rep to provide excellent customer service and assist guests with their inquiries in the Louisville, KY area. This full- or part-time hospitality position earns a competitive wage of $12 - $16/hour *this pay rate is an average of base pay plus tips*.In addition to competitive pay and our friendly and supportive culture, we offer the following benefits:

  • Daily cash tips
  • Bonus opportunities
  • Valet uniforms
  • Flexible schedules
  • Daily pay program
  • Cool cars
  • Opportunities for growth
  • And moreAdditionally, our full-time employees receive a great benefits package.So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!DAY-TO-DAYAs a full- or part-time Hotel Attendant / Customer Service Rep, you maintain the highest level of professional and courteous interactions. As guests arrive, you open the door and warmly welcome them. As they leave, you wish them a safe departure. You handle guest luggage, deliver messages for guests, and drive various vehicles each shift. You make sure to always promote good customer relations by consistently meeting customer requests and exceeding their expectations. While following all safety protocols, you use and maintain equipment properly which includes keeping equipment clean. Some of your other duties include providing information about the area, giving directions, keeping the facility clean, communicating with guests on the phone, and working with valet attendants to ensure seamless arrivals and departures. You have fun and feel good about helping others have the best hotel experience possible!ABOUT PARKING MANAGEMENT COMPANYFounded over 25 years ago in Nashville, Tennessee, PMC is a well-established parking management leader that provides the highest level of valet services in cities across the United States. We are one of the fastest-growing companies in the hospitality industry, and our valet parking services extend to 5-star hotels, resorts, hospitals, restaurants, and special events. Our mission is to uphold personal, longstanding relationships with our clients by maintaining the highest standard of customer service.Even during our outstanding growth, we have never forgotten who made us the successful company we are now. We believe that customer service is not just for our guests but our employees as well. Our team is made up of exceptional individuals, and we want our associates to be excited about coming to work every day. We strive to maintain a positive work environment to help our employees thrive in their careers!OUR IDEAL HOTEL ATTENDANT / CUSTOMER SERVICE REP
    • Professional - always represents our company in a professional and friendly manner
    • Helpful and outgoing - enjoy interacting and helping others
    • Attentive - follows instructions well
    • Excellent communicator - effectively communicates with guests and coworkers, both verbally and writtenIf this sounds like you, keep reading about this amazing full- or part-time hospitality opportunity!REQUIREMENTS
      • Valid driver's license
      • Ability to lift more than 50 lbs and stand for prolonged periods of time as well as maneuver a bell cart and wheelchair over considerable distances
      • Ability to pass a criminal background check upon hire
      • Ability to repeatedly retrieve cars
      • A customer service-oriented attitudeCustomer service experience is preferred. If you meet the above requirements, we need you. Apply today to join our hospitality team!Location: 40018

        Job Posted by ApplicantPro

Keywords: Parking Management Company, Louisville , Hotel Attendant / Customer Service Rep, Sales , Louisville, Kentucky

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