Jewelry Consultant (Sales)
Company: Shane Co.
Posted on: September 23, 2022
Overview : As a member of the store team, your role as a jewelry
consultant is to develop strong customer relationships while
maximizing sales performance as a jewelry expert. You will help
provide exceptional store experiences for each and every customer
while developing your skills as a salesperson and teammate. As a
leader in the jewelry industry for four generations and as the
largest family-owned jeweler in the U.S., Shane Co. serves our
customers with an unparalleled standard of excellence. Our people
get to share in our customers' milestone moments such as weddings,
birthdays, anniversaries, and everything in between. We are looking
for passionate, fun, vibrant individuals who want to be a part of
our dynamic company culture in a retail environment. Our goal for
you is to give you an employment experience like no other so you
wake up and want to come to work every day! If you love being part
of a team as well as providing personal attention to every
customer, this is the place for you! Responsibilities : As a member
of a high performing team, you will be providing excellent service
and helping team members do the same. Daily responsibilities may
include: Providing sales presentations based on the features and
benefits of our products, closing sales, and clienteling with
Cultivating an in-depth knowledge of our products to provide the
best experience possible for our customers.
Maximizing sales utilizing teamwork, peer to peer coaching, Floor
Direction, and methods of selling such as personalizing the sale to
the unique needs of the customer.
Assisting with maintaining accurate inventory of all merchandise
and ensuring merchandise security.
Participating in and exemplifying our company culture.
Partnering with the Store Visual Merchandiser to understand and
help uphold all merchandising standards including case presentation
Performing duties related to opening or closing the store. No
jewelry experience? No problem! We will provide you with the
training you need to be able to demonstrate an in-depth knowledge
of our merchandise, represent our brand, and create an exceptional
store experience for each and every customer. In addition, we care
about your personal experience as an employee and providing you
with career development opportunities. Qualifications :
Prior sales or customer-facing experience required. Retail sales or
hospitality industry experience preferred with the ability to
present features and benefits of unique products. Prior experience
with jewelry sales is neither relevant nor required--- we will
We are available to our customers when they need us so evening and
weekend availability is a must. (Though unlike most retailers, we
are closed on major holidays!)
Genuine enjoyment in working with people is necessary; we love our
High performing and driven to achieve goals in a fast-paced
Great listener--- we need you to listen to each customer's
Great ability to provide and receive feedback from peers,
supervisors, and customers and adapt behavior with coaching.
Ability to maintain customer relationships in a changing sales
Energetic team player.
Must possess a high level of visual acuity and manual
Excellence in written and spoken English is required; you will
communicate with our customers and home office team members in
writing as well as face to face. Minimum of a high school diploma
or equivalent is required. Behavioral Characteristics : Proactive
and goal-driven individuals who are confident in themselves and
undaunted by challenges will have the best success in this role.
Strong initiative, resourcefulness, and communication skills are
important, as well as the ability to achieve results through
collaboration and thinking creatively. The ability to communicate
with each of our unique customers and being able to adapt to their
needs is necessary, as is a commitment to results. The ability to
work as part of a team while maintaining excellent personal
performance is a quality of successful candidates. Work Environment
: The primary environment for this role is a bright, well-lit,
retail store. Standing and walking are required a significant
portion of the time. This role requires bending, reaching,
twisting, stooping, and occasional lifting of objects. Most
business is conducted with customers in person. Manual dexterity,
visual acuity, and color discernment are required at a very high
level and with high frequency. This role is not a remote role. Why
Work for Shane Co.? : Shane Co. is a family owned business and
everyone who works in our organization is part of the family. This
family point of view is exactly why we want to take care of you AND
your family. We want driven and competitive people who help us
satisfy our customers' needs. In our stores, we do not sell on
commission, we offer a competitive base rate and we bonus based on
We focus on providing you a time off package that is very generous
for retail! It is important for us to be available when our
customers need us. Our store employees do work weekends and
evenings. However, you accrue 3 weeks of vacation in your first
year! In addition, you also earn 6 sick days per year. We are
closed on 7 holidays (unlike most retailers), AND we pay you for
one volunteer day per year! The longer you work with us, the more
vacation time you earn.
Unlike other companies who just offer low paying disability
insurance to cover your major illness situations, we offer the
ability to earn time off at FULL pay for the care of yourself or a
family member! When your family needs you, we want you to be able
to be there for them.
We offer very competitive medical, dental and vision plans, as well
as a 401 (k) plan with a company match, company paid life
insurance, and flexible spending accounts for medical, daycare or
mass transit commuting expense. We also offer a number of
discounted voluntary benefits including long-term disability, life
insurance for your dependents, pet insurance and even things like
discounted travel and movie tickets!
We have benefits focused on you AND any family member (Partner,
children and even your parents!) including counseling, legal
advice, assistance in finding appropriate medical specialists and
even help in understanding medical bills!
And, of course, we offer a generous discount in our stores or
online for you AND your family members! Pay starting at $21.00 per
hour based on candidate's experience and skills, plus opportunity
to bonus monthly based on team performance. Employer will not
sponsor visa or work authorization.
Keywords: Shane Co., Louisville , Jewelry Consultant (Sales), Sales , Louisville, Kentucky
Didn't find what you're looking for? Search again!