Member Service Representative/Teller- Full-Time - Jeffersonville, IN
Company: L&N Federal Credit Union
Location: Jeffersonville
Posted on: January 27, 2023
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Job Description:
Summary:
Reporting to the Assistant Branch Manager, this full-time,
non-exempt hourly role assists members with their financial
transactions, involving paying and receiving cash and other
negotiable instruments. The Member Service Representative/Teller
offers financial solutions to member concerns and uses problem
solving to meet member's needs. Tasked to assist in connecting
members with the correct channel of services including, but not
limited to, member development officers and back office services.
Responsible to manage branch vaults, ATMs, and order money.
Essential Functions & Responsibilities
1. Receive and process member financial transactions, including
deposits, withdrawals, and loan payments; sell money orders and
travelers checks to members; transfer amounts from member accounts
as directed.
2. Inspect and approve for deposit or cash all checks in the amount
of $1000 or more, following established guidelines for check
approval.
3. Welcome members and provides routine information concerning
services and directs members to appropriate departments for
specific information and services.
4. Assist in the training of new employees in office or branch
procedures. Assist in closing procedures at night.
5. Cross-sell credit union services.
6. Answer department or branch phones promptly.
7. Balance cash drawer and conduct daily transactions. Perform
routine cash drawer checks.
8. Cooperate and work together as a team with coworkers, maintain a
neat work area, and perform other duties as assigned by
supervisors.
9. Practice confidentiality where indicated in employee matters and
credit union operations.
10. Responsible for managing branch vaults - including balancing
vault, buying cash from other tellers, entering vault totals,
buying cash for vault etc.
11. Responsible for the Ceto report daily.
12. Open new member share and share draft accounts following
established Credit Union guidelines. Assist members in the
balancing of accounts.
Qualifications and Certifications
Keywords: L&N Federal Credit Union, Louisville , Member Service Representative/Teller- Full-Time - Jeffersonville, IN, Sales , Jeffersonville, Kentucky
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