Sales/Customer Service Internship- Customer Service
Company: Siemens Mobility
Posted on: September 19, 2023
Siemens Mobility US is looking for aspiring Sales or Customer
Service professionals to come aboard for a 10-12-week internship
journey where they will get exposure to what happens behind the
scenes to make the rail world go round.
During your summer journey with us, you will have the opportunity
to immerse yourself in the Customer Service and Sales where you
will learn how to master the basics of customer service, while
being exposed to key practices to assist in the creation of master
documents on processes and procedures.
If you are a rising junior or senior pursuing an undergraduate
degree, live near Louisville Ky, and are ready to discover the
amazing opportunities that the rail industry has to offer then look
A little bit about us
Siemens Mobility provides efficient and coordinated transportation
of people and goods by rail - including rolling stock, rail
automation, rail electrification, and service. We craft and
manufacture across the entire spectrum of rolling stock, including
commuter and regional passenger trains, light rail and streetcars,
metros, locomotives, passenger coaches, and high-speed trainsets.
Cities and Railroads also rely on us to provide traction-power
substations and electricity transmission, as well as signaling and
control technology for freight and passenger rail and transit
How does (department) plays into the big picture?
Customer service is involved in every part of the customer
experience, from order quoting to entry to delivery to collecting
invoices. There are a wide variety of reports and master
information that we provide for customers. We would like to
document all these procedures in master documentation.
What you will do...
--- Learn about our standard processes.
--- Work with customer service personnel, contract managers,
account managers and engineers through shadowing and the assignment
of relevant tasks to build up your practical knowledge.
--- Interface with different areas of the sales organization
department and learn about how collaboration drives success.
--- Gain insight into documenting essentials related to activities
such as: orders, repairs, engineering, IT management, Tableau
reports and more!
--- Problem solving
--- Communicating technical concepts
--- Collaborative mindset
--- Ability to work independently as needed
--- Creating documents
--- Must be pursuing a bachelor's or advanced degree in Business
Administration or relevant degree or similar from an accredited
college or university
--- Legal authorization to work in the US is required
--- Must reside or go to school near internship location
--- Preferred cumulative GPA of 3.0
--- Previous internship experience or relevant school projects
--- Strong communication skills - verbal and written
--- Ability to work on a team
--- Interest in learning about the rail industry - project
management, customer service operations, manufacturing, etc.
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer
encouraging diversity in the workplace. All qualified applicants
will receive consideration for employment without regard to their
race, color, creed, religion, national origin, citizenship status,
ancestry, sex, age, physical or mental disability unrelated to
ability, marital status, family responsibilities, pregnancy,
genetic information, sexual orientation, gender expression, gender
identity, transgender, sex stereotyping, order of protection
status, protected veteran or military status, or an unfavorable
discharge from military service, and other categories protected by
federal, state or local law.
EEO is the Law
Applicants and employees are protected under Federal law from
discrimination. To learn more, Click here .
Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay
Transparency Nondiscrimination Provision. To learn more, Click here
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about their personal information. To learn more, click here .
Keywords: Siemens Mobility, Louisville , Sales/Customer Service Internship- Customer Service, Sales , Louisville, Kentucky
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