Inside Sales Representative

Company: Flipside Products Inc
Location: Cincinnati
Posted on: February 13, 2026

Job Description:

Job Description Job Description Geyer Educational Products 4685 Osborne BLVD, Blue Ash, OH 45242 Inside Sales Representative Position Summary Geyer Instructional Products is seeking a personable, organized, and customer-focused Inside Sales Representative to support educators, schools, and organizations nationwide. Customer service is our number one priority at Geyer, and this role is central to delivering a positive, knowledgeable, and human experience at every customer touchpoint. Because Geyer exclusively sells educational products - including math, science, STEM, and general classroom supplies - this role requires a background in education and a genuine passion for supporting teaching and learning. Key Responsibilities Customer Service & Communication Serve as a primary point of contact for customers via phone, email, and live website chat Enjoy and excel at phone-based conversations with educators and purchasing teams Write clear, professional, and helpful emails that reflect Geyer’s customer-first culture Handle customer questions and issues with empathy, urgency, and care Quotes, Orders & Follow-Up Process incoming quotes accurately and efficiently Proactively follow up on open quotes to support conversion into sales orders Guide customers through product selection, pricing, availability, and ordering Tax Exempt & Documentation Review and process tax-exempt certificates accurately and in a timely manner Follow up with customers to ensure they have the information and support needed to complete their orders Assist customers with documentation questions to ensure a smooth purchasing experience Bids & Institutional Sales Search for, respond to, and complete bids for schools, districts, and organizations Coordinate with internal teams and vendors to meet bid requirements and deadlines Vendor Coordination & Special Pricing Work with vendors to request special quotes, confirm lead times, and secure special pricing Clearly communicate pricing, lead times, and availability to customers Regional & Specialized Support Work exclusively with Hawaii and Alaska customers on shipping quotes and logistics Provide accurate freight estimates tailored to regional shipping requirements Relationship Building & Account Support Proactively connect with larger customers to check in and support ongoing or upcoming needs Identify opportunities to upsell and cross-sell complementary educational products that add value Reviews & Customer Advocacy Follow up with customers who have had positive experiences and encourage 5-star Google reviews Act as a trusted resource and brand ambassador for Geyer Instructional Products Flexibility & Growth Adapt to changing responsibilities and priorities throughout the year as the role evolves Take on new tasks, processes, or focus areas as the company and customer needs grow Contribute ideas and feedback to improve customer experience, efficiency, and sales processes Required Qualifications & Skills Background in education (teaching, educational support, curriculum, school operations, or related fields) Passion for educational products, including math, science, STEM, and classroom supplies Comfortable and confident speaking with customers over the phone Strong written communication skills with the ability to write professional, customer-friendly emails Highly organized and detail-oriented with strong follow-up skills Ability to manage multiple priorities while maintaining accuracy and responsiveness Adaptable mindset and willingness to grow with an evolving role Service-driven, consultative approach to sales Preferred Qualifications Experience in inside sales, customer service, or B2C/B2B sales Familiarity with school purchasing processes, tax-exempt orders, or bids Experience using CRM, ERP, or e-commerce platforms Why Geyer Instructional Products Customer service is our 1 priority and embedded in how we operate Mission-driven company supporting educators and learning environments Collaborative, team-oriented workplace with opportunities for growth Meaningful impact on classrooms, schools, and students nationwide Hours - 8:30AM-5:00PM

Keywords: Flipside Products Inc, Louisville , Inside Sales Representative, Sales , Cincinnati, Kentucky