Shop Manager and Service Writer
Company: Walker Automotive,Inc
Location: Bowling Green
Posted on: February 15, 2026
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Job Description:
Job Description Job Description Shop Manager & Service Writer
Are you a leader who thrives on building relationships and
delivering excellence? Walker Automotive is seeking a high-energy,
integrity-driven Shop Manager & Service Writer to join our team
full-time. In this critical leadership role, you won't just manage
operations—you will be the primary champion of our mission,
ensuring every client receives a "WOW experience" rooted in respect
and integrity. The Role: Leader, Salesperson, and Values-Keeper As
the Shop Manager & Service Writer, you are the maintainer of our
high standards and the "keeper" of our company values. You will
lead our staff to success while personally engaging with clients to
sell repairs and services using our transparent, customer-first
approach. Key Responsibilities: Leadership: Lead the shop's staff
to meet objectives and sales targets while holding the team
accountable to company policies. Customer Experience: Proactively
prevent service issues and skillfully handle complaints to
strengthen client relationships. Operations: Maintain an efficient
workflow using shop management software and assist in managing
technician workloads. Daily Management: Oversee store opening (7:00
AM) and closing (5:00 PM), including daily cash reconciliation and
reporting. Team Support: Embrace a "no job is too small" mentality,
filling in on any task—from running shuttles to picking up parts—to
keep the shop moving. What You Bring to the Table We are looking
for a professional who can stay focused in a fast-paced environment
and lead by example. Experience: At least 5 years in a
management/supervisory role and 1 year of sales experience (or a
proven ability to sell). Technical Skills: Working knowledge of
Windows computers, email, and office software, with a typing speed
of at least 30 WPM. Communication & Math: Fluency in English
(written and verbal) and the ability to perform basic math
functions using a calculator. Physical Requirements: Ability to
drive motor vehicles with passengers and enter/exit various
vehicles without assistance. Compensation & Comprehensive Benefits
At Walker Automotive, we are committed to the well-being and growth
of our team. We offer a culture of democracy where your voice and
ideas are critical to our shared success. Performance-Based Pay:
Compensation includes a commission of the Gross Profit on Personal
Performance. Earning Potential: Realistic annual earning potential
between $85,000 and $150,000 . Health & Wellness: Includes Health
Insurance, Paid Holidays, and Paid Vacation Time. Professional
Development: We provide 40 hours of paid continuing education per
year. Elite Training: Enrollment in industry-leading Shopfix and
Salesfix training systems. Networking: Opportunities to attend
conferences to learn from the best in the business. Future Growth:
Opportunities to grow into a Store Manager role with additional
performance bonuses based on net profit increases. Apply Today If
you are a talented Shop Manager & Service Writer in the Bowling
Green area seeking higher earnings, skill variety, and career
growth in a modern, family-owned shop, this is your opportunity.
Apply today to join the Walker Automotive team. hc214953
Keywords: Walker Automotive,Inc, Louisville , Shop Manager and Service Writer, Sales , Bowling Green, Kentucky
